Shipping Policy

At JOLUNG, we do our best to ship out orders fast so you can receive them fast.

Free Shipping
In order to improve our customer shopping experience, we promise NO ADDITIONAL CHARGES.

Delivery Time
Most orders are shipped within 1-2 business days from the date the order was placed.
Custom products or specialty items that are made to order may also require additional lead time for delivery depending on the manufacturer's production schedule and location.

Shipping Methods
We ship the goods via UPS/FedEx for shipments (5-7 business days), If the US warehouse is out of stock, we will ship it from our China factory. The delivery time is about 7-14 business days.

Delivery Status
Once your order has been shipped out, you will receive a Shipment Confirmation email with tracking number. Please allow 1-2 business days for the carrier system to update the tracking status.

Note
1.Shipment dates on all orders are estimated, delay may happen cause of force majeure, natural disasters, inclement weather, war, public holidays, and others out of our control factors.
2.If your item does not arrive within time, please feel free to contact us so we can resolve the issue right away.